Return/Exchange Policy: We accept returns on most of our products for exchange or refund. In case of refund, a restocking fee of 20% will be applied to standard items. Custom orders are non-refundable and may be returned only in the case of defect. Used parts are sold as-is. Shipping cost is non-refundable. A copy of the original packing invoice, invoice from checkout or a copy of your email order confirmation will be required. You must contact us in advance of the return to obtain a Return Authorization Number and so we know to expect the return. We will not accept any returned item unless it is returned in the same condition in which it was shipped (all orders are photo-documented before shipping). If you have questions about our Return Policy, contact us before ordering.
We are always happy to create custom orders. We pride ourselves on providing automotive individuality to our customers. If you want something that you don’t see on our website, please contact us. All custom orders require a credit card before the work can be started.
Rally Road primarily uses USPS 2-3 Day Priority Mail for shipping. USPS Priority Mail has proven to be the fastest and most cost effective method of shipping for small items, heavy or light. Larger items usually ship via UPS Ground. We constantly compare rates to keep shipping costs to a minimum for our customers.